Cancun Airport FBO

+52 (998) 848 - 7200 ext. 21943 y 21944

FBO operations at Cancun Airport encompass all private flights arriving or departing from the airport facility.

FBO means Fixed Base Operations, represents a comprehensive range of services including ground handling, fueling coordination, ground transportation, vehicle rental and gourmet catering. These specialized services are designed to optimally serve passengers and crews.

An exclusive and highly dedicated FBO Operations team is responsible for providing top-quality services and applying rigorous safety standards, ensuring customer protection and satisfaction.

Customer Service: Tanya Soria Martínez

+52 (998) 848 - 7200 ext. 21943 y 21944

Special Services:

Customer Services

  • 24-hour traffic, dispatch, and ramp services
  • Assistance for passengers and crew on arrival and departure
  • Ground transportation
  • Car rental
  • Gourmet catering
  • Delicatessen products for sale
  • Luxury items for sale


  • General services
  • GPU electrical plant
  • Aircraft towing
  • Coordination of refueling services
  • Courtesy coffee and ice


  • Surface area of 47,581 m2
  • Assistance from Apron Control Center (ACC) by radio
  • 21 power-in, power-out aircraft stands
  • 2 taxiways for simultaneous operations
  • 3 independent helicopter stands


  • Pilot's room
  • Meeting room
  • VIP lounge
  • Passenger lobby


  • Coordination of flight plan
  • Assistance for crew with aeronautical paperwork
  • Weather reports
  • Assistance for passengers and crew with customs and immigration procedures

Payment Methods

We accept payment in cash and with the following credit cards:

Paypal Visa Mastercard Amex FBO Discover

Official requirements

Upon arrival at the FBO, you must take into account the following requirements:

  • Pilot licenses
  • Aircraft registration
  • Airworthiness certificate
  • Aeronautical documents required by law
  • Single or multiple entry permit (if applicable)
  • Insurance policy valid in Mexico with worldwide coverage.

Additional Information

Private or non-commercial aircraft may apply for single or multiple entry permits at local D.G.A.C. (Mexican Civil Aviation Authority) offices. (Mexican Civil Aviation Authority)

Permits for private or non-commercial aircraft cost $1441.00 pesos.

Commercial aircraft and air ambulances must receive the corresponding authorization from the Mexican aeronautical control authorities prior to arrival.

Learn a little more information about Immigration and Customs.


General Directorate of Civil Aeronautics

Transportation and Aeronautical Control, General Aviation and Air Services.

Providencia 807-1er piso, Col. Del Valle. C.P. 03100, México, D.F.
+52 (555) 6877620 / +52 (555) 5232955
+52 (555) 5233419

FBO Manager Contact

Eduardo Olamendi

+52 (555) 6877620 / +52 (555) 5232955
+52 (555) 5233419

Immigration Requirements

  • General statement (aircraft specifications and aircraft registration number, arrival, departure, and passenger and crew members).
  • Valid passport.
  • Valid Official Visa.
  • Immigration form (1 for each passenger or crewmember)
  • Mandatory and Personal Immigration Form for each passenger and crew member.
  • In case of being a U.S. citizen, present birth certificate and passport.
  • Letter of Authorization in case of being a minor and traveling without a responsible adult.

Custom Requirements

  • Customs declaration.
  • Baggage control and documentation.
  • The Customs team must inspect all baggage on a mandatory basis.